Frequently Asked Questions
Learn more about GFE Power Products, including the brands we offer and the variety of generators we hold in stock. Should you have any questions we haven't answered, contact our team – we're here to help you!
Learn More About GFE Power Products
Our customer service team is based within our shipping and distribution centre in Pershore, Worcestershire in the United Kingdom.
GFE Power Products have a fantastic range of generators featuring the world renowned Perkins engines. From 13kVA generators up to 2200kVA generators, GFE Power Products has the right Perkins Powered diesel generator for you.
Contact the GFE Power Products team today to order your new GFE Perkins Powered diesel generator.
We have a large range of Caterpillar generators available from 30kVA to 715kVA
GFE Power Products sell new diesel generators that have Perkins engines. We have our top of the range GFE Perkins Powered diesel generators that combine the fantastic, reliable Perkins engine with GFE engineering. Take a look at the full GFE Perkins Powered range and explore the options of standby power for your home or business.
Renowned for their reliability and durability the Cummins engine within the GFE Cummins powered diesel generators are built to withstand demanding conditions and provide a continuous power supply. The GFE Cummins Powered collection offers a diverse range of diesel generators with varying power outputs to cater to different needs.
Here at GFE Power Products we have a have a huge range of Kohler diesel generators available. Explore our collection of Kohler diesel generators. From 22kVA to 825kVA we have the right Kohler generator for you. Ideal for standby and backup power applications. Get in touch and order your new generator today.
We have a large range of well-known brands in stock including:
We also stock our own generators
including:
GFE Power Products stock our very own range of GFE Perkins Powered diesel generators. If you're looking for a reliable generator that is powered by the high quality Perkins engine, then the GFE Perkins Powered range of diesel generators has the perfect Perkins generator for you.
GFE Power Products have a dealer based in Bangladesh that can supply you with support throughout the process of purchasing to installing your new GFE Perkins Powered diesel generator.
Read about a recent client acceptance test visit here, where we welcomed some of our Bangladesh clients to visit our headquarters in Pershore, Worcestershire, UK.
Shipping
We export generators around the world. We have a wide network of dedicated shipping companies that can service a huge range of countries across the globe.
We export diesel generators globally from our UK distribution centre.
Shipping costs will vary depending on a number of factors, including your location. Contact us for a quote to find out more.
GFE Power Products are highly experienced specialists in shipping generators from the UK to the rest of the world using our global distribution network. Contact us for a shipping quote.
GFE Power Products Dealer Network
If you would like to join our growing dealer network, get in touch!
Learn more about the GFE Power Products Dealer Network in our blog post, African Review Feature: GFE Power Products seeking partners.
Yes GFE Power Products has a dealer in Bangladesh.
We are able to provide ongoing support to customers in Bangladesh. Our director Ben Whitmarsh regularly visits the country to develop our local dealership and contractual relationships.
Emergency Preparedness With Generators
Yes, you can connect a generator to your home and in the event of a power cut, the generator will prevent the power cut from affecting your home. Using an Automatic Transfer Switch (ATS) would mean your generator automatically turns on once a loss of power is detected. Read our blog post for more information on ATS panels.
A blackout is a complete loss of electrical power in a specific area, often due to severe faults in the power system, storms, or infrastructure failures. In contrast, a brownout is a partial reduction in electrical power, where the voltage drops but power is not entirely lost, typically caused by high demand or deliberate measures to prevent a full blackout. Blackouts result in a total outage, while brownouts lead to dimming lights and reduced performance of electrical devices.
At GFE Power Products we have years of experience in helping customers find the correct piece of equipment for their specific application. Contact us if you require assistance.
Whether or not you need a generator this winter depends on several factors, including your location, the severity of the winter weather in your area, and your specific needs. Here are some considerations to help you decide.
Determining if a 20kVA generator is suitable for your house depends on your specific power requirements, such as the number of appliances and their power consumption.
Generally, a 20kVA generator can power a small to medium-sized house, but it's essential to conduct a thorough assessment to ensure it meets your needs adequately.
Consult with the GFE Power Products team, our generator specialists can evaluate your household's power demands accurately and advise you on the best size generator for your needs.
Generator Maintenance
As a general rule, it is suggested that you change the oil before every 100 hours of use to keep the lubrication system working smoothly and prevent the engine from seizing up.
Servicing your diesel generator is very important. Regular upkeep and attention are crucial to optimise your equipment's performance, extend its lifespan, and ensure safe operation. For key factors underscoring the significance of servicing your generator or engine read our recent blog post, why should I service my generator/engine?
Changing the oil filters will help to extract soot and metal contaminants from the oil.
Diesel engines require a clean air supply for combustion. When air filters become blocked with debris the airflow is significantly restricted, causing reductions in engine power, lower engine lifespan and increased fuel consumption.
Generator Components
The required fuel tank size depends on a number of factors including the size of the generator and how long the generator needs to run for. Read more about fuel tank sizes here
All good generator manufacturers should have a datasheet available which will state the fuel consumption of the generator. Learn more about fuel consumption here
There are a number of ways to preserve the quality of your stored diesel. These include: adding antioxidants and stabilisers, using additives and separator filters, topping off the tank and storing the fuel in a cool, dry area. To find out more read our article here.
If you need a fuel tank for your new diesel generator, GFE Power Products can provide the perfect fuel tank for you.
If you are unsure of the fuel tank size you need contact our sales team and we can advise you on the best set up for your business.
GFE Power Products sell fuel tanks for generators. Not sure what size you need? Read the following article, what size fuel tank could I connect to my generator?
GFE Power Products supply filters and service kits for you generator. Visit our parts and service page to learn more. Contact our team to order oil filters, fuel filters and more!
Understanding Your Generator
A generator does require a battery. Batteries are the most critical, but often forgotten, part of a diesel genset. Without a battery your backup power source will not even turn on and will be unable to provide the electricity you need at critical times. Read more about batteries here
Prime describes a generator that acts as the primary power source for an application without using the grid and can be run 24/7 at near to their maximum load. A standby generator acts as a backup power source in the event of a power cut.
When a generator is run below its operating temperature, has been unused for a long period of time or is operated at less than 60% of its rated load the unburnt fuel, carbon and moisture can gather around the exhaust system causing a thick, oily substance to accumulate.
Diesel generators typically produce alternating current (AC). Alternating current is a type of electrical current in which the flow of electric charge periodically reverses direction. What is alternating current? Read our blog post all about alternating current to find out more.
ATS stands for Automatic Transfer Switch. This switch transfers power from a primary power source to a backup source of electrical power if the primary source of power is interrupted. Read more about Automatic Transfer Switches here.
Generator load bank testing uses a piece of electrical test equipment to simulate full and stable load conditions on to a generator to prove its performance ability.
Load sharing involves the proportional distribution of electrical load among multiple generators operating in parallel. It ensures that each generator contributes its fair share of power to the overall demand, promoting stability, efficiency, and reliability in the system. Learn more in our latest blog post: What is load sharing?
Resistive Load Bank Testing is the more prevalent type. It relies on high-power resistors, often configured in a grid, to convert electrical energy into heat.
Reactive Load Bank Testing, on the other hand, assesses the engine generator at its rated power factor.
Apparent power (kVA) Is the combination of working power and reactive power. A generator must be rated accordingly to carry the sum of both the waste energy and that which does the work.
Reactive power (VAR) is the energy which returns to source in each complete cycle of the AC waveform. This power does not perform work but is essential for providing the voltage levels necessary for working power to be useful.
Working power is the actual power consumed or utilised in an alternating current (AC) circuit and is measured in Watts.
Generators are typically rated at a power factor of 0.8.
Once the output reaches 250kVA, generators will usually be classed as industrial sets suitable for agricultural, manufacturing, and heavy industrial applications.